Help Center
Support
Need help using DoseItUp? We're here to help.
Frequently Asked Questions
How do I create an account?
Visit the website, click "Try it Out," register as an admin, and add your family member.
How does my family member log in?
They log in using the phone number entered by the admin and verify it with an OTP.
Why am I not receiving medicine reminders?
Please check the following:
- Ensure notifications are enabled.
- Check battery optimization settings.
- Verify the medicine schedule.
- Ensure the device has internet access periodically.
Can I add multiple medicines?
Yes. Each medicine can have multiple reminder times.
Can I edit or delete medicines later?
Yes.
Can I manage multiple family members?
Yes.